Returns & Exchanges
At Miss Amara, we want you to love your new rug, which is why we offer a risk-free 30-day return policy to ensure your home styling is absolutely perfect. If the color, size, or texture isn't quite right for your space, we'll help you find a replacement or provide a full refund.
Return Process
- 1.Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Rug
Carefully roll your rug and secure it in its original packaging or an equivalent heavy-duty plastic wrap to ensure it stays clean during transit.
- 3.Schedule a Pickup
Choose a convenient date for our courier partners to collect the package directly from your doorstep at no additional cost to you.
- 4.Receive Your Refund
Once our warehouse team inspects the returned item, we will process your refund or ship out your new exchange within 3-5 business days.
